SOE's John Smedley on the kinder, gentler Galaxies on GameSpot is a Q&A with the SOE CEO about how SOL many SWG players have been feeling since the most recent spate of changes to the game: "We spent quite a bit of time and money doing product research. We did a number of focus groups and talked specifically about changes that we could make to the interface, to the combat, and to the overall gameplay experience--to make it a lot more fun. We also did surveys asking the current user base what was missing, what were things we could do to make the game better."