Massive Multiplayer.org has conducted a Q&A with Bob "gBob" Roland, the PR director at NetDevil. Bob fields questions about their massively multiplayer space sim Jumpgate, and he discusses how they have avoided the launch problems that have plagued massively multiplayer titles with their European launch among other topics. Update: Prince Mystery pointed out this quote that's interesting enough to get posted here:

gBob: Here's my exclusive promise for your site. If we screw up the world wide launch, I will shave my head bald, write "idiot boy" on my forehead, hold up a sign saying "Sorry we screwed up" and send it to your site.