We want to thank everyone for the overwhelming response to the Early Access Beta weekend. We love seeing the excitement about the story, music, art, gameplay, and more. These beta tests are important for the development process as we march toward the launch of Diablo IV in June and the reporting and feedback from players is invaluable.
Please see below an update on the situation regarding queues and some of the items the team is tracking and actively working on to resolve.
- Players are sometimes unable to join a party with other players while in-game.
- Players that are dropped from a game receive an error that their party does not exist.
- Rubberbanding occurring with players while transitioning between zones.
- High RAM and GPU usage occurring on select hardware.
While the team tackles these specific items and more, we are also managing the flow of players in-game via our queue. Many players have successfully logged in to the game, but we are aware that some have experienced longer than expected wait times. As we continue to rollout improvements to our server stability, we expect our players to see continued improvements to the queue time.
While the teams continue to work this evening and overnight, we will be providing additional updates throughout the evening when needed and no later than tomorrow morning (PDT) here on our forums.