an updated refund policy for their DRM-free game
marketplace. Word is all users are now entitled to a 30-day money-back refund
even for games they have downloaded, installed, and played.
has all the details, and here's an overview:
Everyone at GOG
believes in a 'gamers-firstí approach. It means that every part of our store is
designed with gamers in mind and your purchase safety and satisfaction come
first for us. The latest update to our voluntary Refund Policy adds another
piece to this customer-friendly experience. And it all sums up in one sentence:
starting now, you can get a full refund up to 30 days after purchasing a
product, even if you downloaded, launched, and played it. That's it.
Itís important for us to say that this update is possible thanks to your respect
for all the time and hard work put into creating the games you buy on GOG.COM
and playing by the rules. We're grateful for that and encourage you to continue
to do so.