There are posts on
indicating that Valve may be cancelling some orders of the Steam
Controller made during the Steam sale (thanks
). As was noted when these went on
sale for $5.00
, Valve stated these controllers are being discontinued, and it
seems that the bargain price quickly caused demand to outstrip supply. An oddity
noted in one of the posts is that while the user's order of the controller was
cancelled and refunded, their order for controller accessories was not. Here's
an explanation from Steam support that someone posted:
During our recent
sale, we mistakenly took more orders for the Steam Controller than we were able
to fulfill. As we are no longer producing this product, we are unable to send
you a Steam Controller and have refunded your purchase.
You should have already received a full refund of your purchase amount to the
payment method that you used. Some payment methods take several business days to
show the refunded amount has returned to your account.
We sincerely apologize for the confusion and inconvenience.
If you have any further questions, please feel free to respond to this help