Fallout 76 Legal Fallout?

A post on Eurogamer attempts to sort through a tangle of information about Fallout 76 and the possibility of getting a refund amid complaints about a buggy launch for the RPG prequel. They note some claims of successful refunds are counterbalanced by complaints that refunds were denied for users who already downloaded the game, which seems like a legal Catch-22 for those who say the game is unplayable. They note that Washington D.C.-based legal firm Migliaccio & Rathod LLP is soliciting complaints, suggesting they may want to take Bethesda to court over this. Here's their statement:
Migliaccio & Rathod LLP is currently investigating Bethesda Game Studios for releasing a heavily-glitched game, Fallout 76, and refusing to issue refunds for PC purchasers of the game who found it to be unplayable because of its technical problems. While minor bugs and glitches are expected with the release of most new games, Fallout 76 launched with a 56GB patch that has proven to be but a starting point for the game’s problems. Gamers who have tried to receive a refund because of the game’s myriad glitches have been unable to do so since they downloaded the game, leaving them to deal with an unplayable experience until patches bring it back to a playable state.