Send News. Want a reply? Read this. More in the FAQ.   News Forum - All Forums - Mobile - PDA - RSS Headlines  RSS Headlines   Twitter  Twitter
Customize
User Settings
Styles:
LAN Parties
Upcoming one-time events:

Regularly scheduled events

PUBG Investigating Matchmaking Issues

A post on Steam from PUBG Corp says they are investigating matchmaking issues in PLAYERUNKNOWN'S BATTLEGROUNDS sine the release of update #22 for the battle royale shooter. They explain they've already deployed a preliminary fix and are prepared to follow-up on this as necessary:

We’re aware that many of you are having a bad experience with the recent changes to matchmaking that went live in Update #22. The intention of these improvements is to re-enable map selection and provide a better game experience and faster queue times.

The improved system is intended to automatically send players to the region that provides the lowest ping, but unfortunately an error related to ping calculation occurred and the player’s location wasn’t being identified correctly, resulting in them being placed into matches in a region that didn’t provide the optimal gameplay experience. Due to the large number of players affected by this issue, the gameplay experience for many players has been impacted negatively and we sincerely apologize for this.

Within the last 24 hours we deployed an initial fix to prevent players from connecting to the wrong local region. The team is actively working to resolve the remaining issues in a fix we expect to deploy next week, which also includes a change to prioritize matching players with teammates who speak the same language, to improve the player experience.

Once deployed, the system will now properly prioritize putting players into matches on servers in their local region. In the event of excessive queue times due to a small matchmaking pool, the next closest region will be chosen to ensure players aren’t stuck matchmaking indefinitely.

We understand that issues like this are extremely disruptive to how you enjoy the game and we apologize for the inconvenience this has caused our loyal players. Our team will continue to closely monitor this issue, both through data and player feedback.

We’ll keep you updated on our progress and make another announcement once the additional fix is deployed next week.

Email Digg Facebook Twitter   Share More    


 

   Current Headlines
GOG.com Winter Sale Includes Freebies
AMD Radeon Adrenalin 2019 Drivers
Verdun Free Expansion
Conan Exiles: Seekers of the Dawn Released
Morning Patches
Morning Crowdfunding Roundup
Gatherings & Competitions
Morning Consolidation
Morning Mobilization
Morning Metaverse
Morning Tech Bits
Morning Safety Dance
Morning Legal Briefs
Game Reviews
Hardware Reviews
etc.
Out of the Blue
Epic Launching Free Cross-Platform Development Tools
New NVIDIA Drivers
The Crew 2 Free Weekend Starts Tomorrow
  

 



footer

Blue's News logo