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Bethesda Blocked Game Sale Because of "New" Designation

Eurogamer follows up yesterday's report of Bethesda preventing the sale of a copy of The Evil Within 2 on the Amazon Marketplace. We mentioned this was a "used" game sale, but the shrink-wrapped copy of the game was actually listed as "new." That distinction is key, as Pete Hines tells them Bethesda does not have an issue with used game sales. The problem was advertising this copy as new, since that carries with it guarantees and assumptions. Here's word:

"He's not trying to sell a secondhand game, he's trying to sell a new game," he told me. "He was listing the product as if it was new. All we're saying is if it's a previously owned product, you have to sell it as a previously owned product - you cannot represent it's new because we have no way to verify what you're selling actually is new.

"You could have opened it up, played it for five hours, taken whatever inserts or stuff was in there, put it back in shrink wrap and said, 'Hey this is new.' It's not new - you owned it, you bought it, so just list it as a used title. That's it, that's the end of the argument.

"We're not trying to stop anybody from selling used games," he clarified. "People sell used games all the time - we understand that, we're not trying to stop that.

"He, specifically, was trying to list it as a new product as if he was GameStop or Best Buy... He's not a company, he's not a distributor... and we don't want our customers buying stuff from a vendor like Amazon where they think they're buying a new product and suddenly finding out they got a disc that's been played, somebody kicked across the floor and scratched and 'oh they took out the insert that had the special items I was supposed to get for buying this'."

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