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I had a dentist appointment yesterday, but I got a call from the office to postpone it until next week. I joked with the young lady who called that I have a 48-hour cancellation policy, so I was going to have to charge them. She thought this was delightful, and promised to tell the doctor. Then I got a call about 45 minutes later, saying they had received the lab delivery that provoked the setback, so I could come in sooner if I wanted. I asked if my original appointment was still available, and was told it was already filled. Had I called them to cancel the appointment with three hours notice, the indeed would have charged me for my appointment, but in this case they were able to find someone to take my appointment in the time it takes to get a pizza delivered. It really does make me want to print up a bill for them.
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