Win10 Call of Duty: Infinite Warfare Refund Over Player Counts?

Motherboard follows up on a reddit post about a Windows 10 user finding only two players online when searching for a Call of Duty: Infinite Warfare match. The subject of the post tells them he was able to get a refund from Microsoft based on the situation. The Windows 10 version was purchased in this case for its cheaper price and cross-play with the Xbox One edition. It's not clear why this user couldn't find those Xbox One players to match with, but it was already known that the Win10 edition could not play along with the Steam edition. There are also complaints on Steam from users having trouble finding matches, but Steam still reports a peak of over 11,0000 players logged in today. Thanks OS news via Ant.