GamesIndustry.biz - Steam's turned toxic, and Valve doesn't care.
"The problem is this; Steam is almost entirely unmoderated, and Valve makes pretty much zero effort to reign in any behaviour on its platform that isn't outright illegal. As a consequence, it's open season for the worst behaviours and tactics of the Internet's reactionary malcontents - the weapon of choice being brigading, whereby huge numbers of users from one of the Internet's cesspits are sent to downvote, post terrible reviews or simply fill content pages with bile. Targets are chosen for daring to include content that doesn't please the reactionary hordes, or for being made by a developer who once said a vaguely liberal thing on Twitter, or - of course - for being made by a woman, or for whatever other thing simply doesn't please the trolls on any given day. The reviews on almost any game on Steam will often contain some pretty choice language and viewpoints, but hitting upon a game that's been targeted for brigading is like running headlong into a wall of pure, frothing hatred."