Preorders of Deus Ex: Mankind Divided began about a month ago, with one aspect of their augment your preorder program being the promise of access to the action/RPG sequel four days before its official release. This created a conflict, as it would force customers to choose between early access and other rewards. MCV has the following statement on how this will change:

“We’ve been listening to everything you’ve had to say about the Augment Your Pre-Order program. When it was first conceived, we wanted the program to give you more choice about what you received in terms of pre-order incentives – because we’ve seen in the past that when we choose those packages ourselves, and split them across regions, it causes frustration.

We quickly noted that this approach created even more frustration than before, resulting in a resounding amount of negative feedback.

We’ve spent a lot of time reading through all of your comments, working to understand how we can try to make things right for you. After much thought and reflection, we decided to close down the program and make all of the incentive content available to anyone who pre-orders [the game] or purchases a Day 1 Edition.