Had Dr. Internet out this week for a second crack at a problem that was causing
occasional mini-outages. This glitch was quite intermittent, and having already
experienced a failure to fix this, I wasn't so optimistic he would be able to
figure out what was wrong. It turns out my pessimism was unwarranted, as he was
able to identify and solve a couple of tangible problems, and my mysterious
disconnections have ceased (yay!). It was interesting talking to him about all
the things that can possibly go wrong with a cable Internet setup, which leads
me to believe this won't be the last I'll be seeing of him, even if things are
working great right now.