A
post on the Desura blog addresses failure to pay developers in a post from Bad
Juju, the ironically named owner that bought the service from Linden Labs last
year. The post from Head of Developer Relations Lisa Morrison explains their
current circumstances (thanks
Gamasutra). Here's word:
This morning, we have been working hard to
address the concerns and fears surrounding delayed payments on Desura. We want
to reach out and let everyone know that those experiencing payment issues ARE
being heard. First and foremost we want to apologize that this has happened at
all, one dev experiencing this is one too many. The issues have stemmed from a
number of factors coming together in a bad way. The acquisition of the company
last year has presented us with a number of very difficult issues to tackle, and
we have been clearing those hurdles as efficiently as we are able. This has been
compounded by the office being relocated, and by the current hospitalization of
our CEO.
For those who want to talk to us directly, there are a number of ways to make
contact:
IRC: Irc.freenode.net #Desura
Email: acctg@desura.com,
Devsupport@Desura.com or
LadyAijou@badjuju.com
Twitter: @Desura, @LadyAijou
We do need to ask patience on the part of the press for inquiries to us about
these issues. Tony has been in contact from the hospital to say that he has been
admitted, and his health is a pressing concern and top priority to us. Please
send those inquiries to LadyAijou@badjuju.com and I will personally help arrange
interviews and statements from Tony.
For Developers being effected:
We are not refusing to pay you, this is a promise. There are delays, and issues
which need work to correct, but we will absolutely be paying all accounts due.
If you have not reached out about your issue, please email one of the above
addresses, and you WILL get a reply from me personally. You do matter, and we
are taking this very seriously
I hope that this will help to allay some of the fear and anger surrounding this.
I do understand the frustration, and we are already working on changes. The
entire site and client are being completely redone, to give developers far more
control. I hope that our devs will work with us on the solutions, and will
please bear with us a little while longer as we implement the changes that are
needed.