Rockstar Support now offers a statement about reports of players losing access to their Rockstar Social Club accounts, which prevents access to Grand Theft Auto V. Problems with hijacked accounts surfaced last week, and there was a report just yesterday that Rockstar support was having trouble communicating where things stood for those complaining of lost accounts. Now they explain that they have temporarily disabled the ability to change the email address associated with an account, and expect to restore lost access within 24 hours of being contacted. Here's word:

We are aware that unauthorized attempts have been made to access Rockstar Games Social Club accounts using email and password combinations sourced from unaffiliated, compromised websites or databases elsewhere on the internet. For the accounts affected, we are in the process of reverting those accounts back to their original owners. As a result, the ability to change email addresses for Social Club accounts has been temporarily disabled. See the following Rockstar Support article for more information here. As a reminder, it is a good policy to ensure that the Rockstar Games Social Club account username and password is not shared across multiple websites on the internet. For accounts affected with this issue, we are working to respond to customers to reinstate full user access within 24 hours of contacting Customer Support. Please continue to look to the Rockstar Support website for more information as it develops.