A story on Gamers Nexus follows up on reports that Rockstar Support is hanging up on users complaining of lost access to their Rockstar Social Club accounts, and therefore Grand Theft Auto V. This video has a recording of one such incident, and their reporter follows this up by recreating the scenario, calling support and being hung up on after being told that the complaint has been recorded, and that no further support could be offered at this time. They called back and got one representative to admit customer service reps have been instructed to hang up after registering a ticket and giving that message. The article also takes issue with how refunds are or are not being offered, but perhaps most interesting is their assertion that their own Social Club account which was hacked has a unique password, which would cast doubt upon Rockstar's contention that the security on their service has not been compromised in anyway. Thanks Smogzy.