IncGamers - YouTube, EA’s 30 pieces of silver, and yet more damage to industry integrity.
There may be some truth in that. It’s always baffled me that YouTube has been regarded as a magical bastion of objectivity for so long, when all evidence suggested it was as fallible (more so in many respects) than any other system of criticism. But while it does please me that some people will now be revising that view, I don’t take any joy in the revelation that YouTubers took money to shill for videogames. That’s just depressing.

Kotaku - How Not To Complain To A Developer by Vlambeer's Rami Ismail.
What surprises me, though, is when an unsatisfied gamer takes their argument the route of 'do this, otherwise I want a refund' or 'I won't buy this game.' Those people are literally saying 'please treat me like a number.' They are expressing the assumption that a studio would always treat people in the worst possible way unless there's the threat of monetary or reputational damage. Essentially, making that statement is saying 'you shouldn't listen to me because I have a thought, just listen to me because of my money or the way I can impact your ratings or your reputation.'