Send News. Want a reply? Read this. More in the FAQ.   News Forum - All Forums - Mobile - PDA - RSS Headlines  RSS Headlines   Twitter  Twitter
Customize
User Settings
Styles:
LAN Parties
Upcoming one-time events:
Chicago, IL 11/17

Regularly scheduled events

Valve Talks About Lack of Communication

There's an interview on Rock, Paper, Shotgun talking with Valve employees Jan-Peter Ewert, Jeff Cain, and Louis Barinaga. Whatever the pretext of the conversation, RPS chose to focus on communication, which they suggest is often a one-way street, noting the company is often silent on questions about topics like the delayed Diretide event for Dota 2, company layoffs, and the long-overdue Half-Life 2: Episode 3. When asked specifically about the lack of information about whether there would be a Diretide this year, Ewert and Cain defend their silence, saying:

Jan-Peter Ewert: I don’t think there is a lot of improvement to be made there. The thing is, if you feel something is wrong and your customers tell you something should be fixed, the right response is to fix it – not to tell them, “Yeah, at some point in time we’ll fix it.” Because that’s expectation. And if you’re ultimately not able to fix it, then that only makes people even more angry.

So I think the right response around SteamOS or anything we do will be what we did with Diretide, which is to bring out the thing people want [if it works out behind-the-scenes], not just tell them we’ll fix it.

Jeff Cain, business development: Reactions start even if people don’t hear anything. We’re listening. Things happen.

Email Digg Facebook Twitter   Share More    


 

   Current Headlines
Mass Effect: Andromeda Single-player Support Ends
Deep Sky Derelicts Announced
Hurl VR Next Month
Debris Announced
Steam Top 10
On Sale
Gatherings & Competitions
Sunday Interviews
Sunday Consolidation
Sunday Metaverse
Sunday Safety Dance
Sunday Legal Briefs
Out of the Blue
The Norwood Suite Announced
Project CARS 2 Trailer
Team Fortress 2 Case Changes
Gatherings & Competitions
Saturday Previews
Saturday Consolidation
Saturday Mobilization
  

 




Blue's News is a participant in Amazon Associates programs
and earns advertising fees by linking to Amazon.



footer

Blue's News logo