Today is day four of our FiOS adventure, which is a bit of a circus. One of our phone numbers is still not working, and I have gotten to experience the startling intricacies of Verizon technical support, where no one seems to actually know what's going on, and there is a complete lack of accountability and follow-up that leads everyone I speak with to attempt to get off the phone with me so it becomes someone else's problem. Every time I am promised they will call back. Every time it's a lie. This morning I got a robo call from them explaining how they have fixed my problem, which is not even remotely accurate. If it sounds like I'm losing patience with this, then I am successfully communicating my internal state, and at some point today this will probably lead to me threatening them with a demand that they come and remove all their expensive equipment, since I think having this residence hooked into the network long-term is the only thing that really motivates them in this situation.
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