Stardock.com now offers their Stardock Customer Report 2010 (Adobe Acrobat-format) with a look back at last year from the publisher/developer's perspective. This includes a pretty frank assessment of the shortcomings of Elemental: War of Magic, saying: "War of Magic was the second Stardock title that had launch troubles, Demigod being the first. Demigod went on to be quite successful, because while it suffered from some initial networking issues, the game itself was excellent. By contrast, though War of Magic was able to resolve its technical problems very quickly, it soon became clear that there were underlying compromises in its basic design, compromises that resulted in a game that fell far short of our expectations." They discuss the internal problems that lead to this situation, and what is being done to prevent a repeat of this in the future, including a "reorganization of the Elemental team at Stardock, and a rethinking of Stardock’s development and publishing philosophy." Looking ahead to this year, they say: "Stardock Entertainment anticipates making 3 big announcements in 2011 concerning its future plans for the PC." They also have this to say about one of their flagship franchises: "Sins of a Solar Empire: Trinity (aka Diplomacy) was a major success for Stardock and its development partner, Ironclad Games. A significant new update for Trinity is expected out in early 2011. We will also be making some important announcements regarding Sins of a Solar Empire in 2011."