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Ubisoft Ubi.com Q&A

Ubisoft has posted an Online Services Platform Q&A about the just announced plan to require online authentication through Ubi.com to play Ubisoft's PC offerings. The FAQ, which we have posted locally, clarifies a number of aspects of the plan, key points include how the service means games can be played without a DVD in the drive, that there will be no offline mode, that players must remain online the entire time they play, and how they will offer 24/7 support for those experiencing problems. They also promise that if the service is going to go offline they will patch games to no longer require it: "Ubisoft is committed to being a forerunner in providing new exciting online service. If any service is stopped, we will create a patch for the game so that the core game play will not be affected." Some of the key questions and answers are posted below.

What is the added value of this platform for PC gamers?
A CD/DVD is not required to play the game. The protected game can be installed as many times and on as many computers as you like! Saved games are also synchronized online so the user can continue playing from where he/she left off from any computer; at work, at a friend's place etc.

Is there an "off-line" option?
No. The added services to the game (unlimited installs, online storage of saved games and the fact that you don’t need the game disc to play) require you to have an online connection while playing the game.

What if I lose my account or my computer crashes?
Customer service is available to help you re-access your account. If you experience a computer crashes, the game will kwill still recognise your license and all synchronizations made before the crash will be stored online.

Will all my saved games be stored online?
Yes! They will be stored both online and on your PC.

Will I need to be online the whole time when I play the game? Including for single player?
Yes. You will need to have an active Internet connection to play the game, for all game modes.

Will this affect the performance of my PC?
No. The services that we offer run only when you start the game and there are no background services.

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