Final Fantasy XI Lawsuit

Courthouse News Service reports that a group of 100,000 Final Fantasy XI customers have filed a federal class action lawsuit against Square Enix of America over fees and penalties (thanks Edge). Word is:
Named plaintiff Esther Leong of San Francisco says that Washington-based Square Enix lied about or concealed its monthly fees, penalties for late payments, interest, restrictions, and other things that should have been fully disclosed at points of purchase.

The class seeks damages of more than $5 million, alleging unfair business practices, false advertising, and unjust enrichment.
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Re: Final Fantasy XI Lawsuit
Jun 25, 2009, 12:13
Exe
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Re: Final Fantasy XI Lawsuit Jun 25, 2009, 12:13
Jun 25, 2009, 12:13
Exe
 
But, there case does have merit as the fees and such are not listed on the outside of the box and cannot be viewed at purchase. Only after opening the box and attempting install can you view said agreement. At this time, the box is opened and any seals on the software are broken, making the return of the software through local means impossible at most retailers.

So yes, they provided the info.. after they got their money. Thus, the info was concealed before purchase. So no, it's not entirely "their own damn fault"

This comment was edited on Jun 25, 2009, 12:15.
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