GameFly vs. USPS [Apr 24, 2009, 1:47 pm ET] – Share – Viewing Comments
Ars Technica
reports that game rental service GameFly has filed a complaint against the US
Postal Service over game discs that are lost and damaged in the mail. GameFly
contends that discs are broken by the mail sorting equipment, a problem that
persisted after they started using a protective insert that doubled its shipping
costs. They say between one and two percent of the games they ship are damaged,
but that preferential treatment of similar mailings by Netflix and Blockbuster
prevents them form suffering similarly (though no breakage figures for either of
them are provided).
after getting a few broken disks and then one missing disk, I quit gamefly for good. The worst part was trying to get an email back from Gamefly's customer service about the missing disk. I wasnt impressed with gamefly at all.
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