GameFly vs. USPS

Ars Technica reports that game rental service GameFly has filed a complaint against the US Postal Service over game discs that are lost and damaged in the mail. GameFly contends that discs are broken by the mail sorting equipment, a problem that persisted after they started using a protective insert that doubled its shipping costs. They say between one and two percent of the games they ship are damaged, but that preferential treatment of similar mailings by Netflix and Blockbuster prevents them form suffering similarly (though no breakage figures for either of them are provided).
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Re: GameFly vs. USPS
Apr 24, 2009, 19:05
Kxmode
 
21.
Re: GameFly vs. USPS Apr 24, 2009, 19:05
Apr 24, 2009, 19:05
 Kxmode
 
Weird. I never had any problems with DHL, FedEx, or UPS. USPS is the only carrier I've had problems with. I used to run a side business on eBay and basically gave up because of delivery problems with USPS.

The last time I had problems with USPS was an Amazon order. They added "delivered" to the tracker information on a Friday, only I hadn't received. On the following Monday I waited until about noon and they still hadn't delivered. I called Amazon and told them that USPS is claiming they delivered it, according to the tracker, but I never received it. They promptly send out another product, and even upgraded the shipping to FedEx at no cost. Needless to say I received the item a day later.
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