GameFly vs. USPS [Apr 24, 2009, 1:47 pm ET] – Share – Viewing Comments
Ars Technica
reports that game rental service GameFly has filed a complaint against the US
Postal Service over game discs that are lost and damaged in the mail. GameFly
contends that discs are broken by the mail sorting equipment, a problem that
persisted after they started using a protective insert that doubled its shipping
costs. They say between one and two percent of the games they ship are damaged,
but that preferential treatment of similar mailings by Netflix and Blockbuster
prevents them form suffering similarly (though no breakage figures for either of
them are provided).
I work as an engineer for the company that manufactures the majority of the mail sorters used by USPS and all I can say is that Gamefly must be using some pretty crappy packaging for their disks to be damaged by the equipment.
Also, it's all the same equipment that the Netflix, Blockbuster and everyone else's packages go through, do Gamefly seriously believe that USPS has various grades of large and very expensive mail sorters sitting around so that they can allocate varying levels of service quality?
Also, it's all the same equipment that the Netflix, Blockbuster and everyone else's packages go through, do Gamefly seriously believe that USPS has various grades of large and very expensive mail sorters sitting around so that they can allocate varying levels of service quality?
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