GameFly vs. USPS

Ars Technica reports that game rental service GameFly has filed a complaint against the US Postal Service over game discs that are lost and damaged in the mail. GameFly contends that discs are broken by the mail sorting equipment, a problem that persisted after they started using a protective insert that doubled its shipping costs. They say between one and two percent of the games they ship are damaged, but that preferential treatment of similar mailings by Netflix and Blockbuster prevents them form suffering similarly (though no breakage figures for either of them are provided).
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Re: GameFly vs. USPS
Apr 24, 2009, 16:28
Kxmode
 
10.
Re: GameFly vs. USPS Apr 24, 2009, 16:28
Apr 24, 2009, 16:28
 Kxmode
 
@Verno

FedEx, UPS, and DHL deliver packages in excellent condition. I've personally never experienced loss or damage on any products from these carriers.

@space captain

socialism? Please don't put words into my mouth. I'm not going to walk down this path with you.

as opposed to what, exactly? Private sector carriers such as FedEx, UPS, and DHL.

@Ecthelion

How do other countries do it? Do any of them have non-governmental postal services? No clue, but I would venture a guess and say most probably use private sector carriers such as FedEx, UPS, and DHL.

You get what you pay for. If you want government-run services then that's the caliber of product and services you will receive. This has nothing to do with political ideology. It has to do with the way government operates its affairs and how their shitty services effect people and businesses.

But I think this is all irrelevant. It shows that Gamefly is losing money. Netflix uses the USPS and their mailer sleeves are horrid. Basically a sheet of paper glued together with a return address. I think the reason NetFlix isn't bitching about the USPS is that any losses they suffer is far less than the number of customers they have.

This comment was edited on Apr 24, 2009, 16:38.
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