Assault on Dark Athena DRM Backlash

The Starbreeze Forums and Atari Forums for The Chronicles of Riddick: Assault on Dark Athena each have threads complaining about the game's DRM, describing a non-revocable three-installation limit that does not allow further installations after it has been reached. This has inspired another protest centered on the reviews on the Amazon listing for the game, where an increasing number of reviews complain about the DRM. We contacted Atari about this and received the following response:
The protection on the PC version of The Chronicles of Riddick: Assault on Dark Athena is an activation system with online authentication required the first time you install the game on a machine. The activation code lets you install the game on up to 3 machines, with an unlimited number of installs on each assuming that you don’t change any major hardware in your PC or re-install your operating system.

If you reach the maximum number of installations you can contact the Atari hotline and if it’s a legitimate request you can get a new activation code.

We implement this protection in an effort to avoid early piracy.
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Re: On Dark Athena DRM
Apr 10, 2009, 14:25
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Re: On Dark Athena DRM Apr 10, 2009, 14:25
Apr 10, 2009, 14:25
 
I'm sure it breaks the heart... if even 1/10th of those people bought the game it could have made a difference, and whether you believe that or not you can't deny the emotional power of having a failure game ruin your company and seeing tons of people stealing the game online. I'm sure if you created something and had that happen you would equally burned.

People have got to want to buy the game. There needs to be a reason to spend the money. This is something that devs/pubs seem to ignore all too often. I think the amount of WoW like games that come out on the MMO market and fail miserably while supposedly suffering zero piracy is interesting to say the least. Just because you make a game that does everything right on paper, people just may not want to pay for it.

Being in business is about offering a service people WANT to pay for, not a service that people should pay for and don't. If people aren't paying you for your services you need to offer better services. You can try and offer the same services with more restrictions but it doesn't seem wise to expect people to suddenly want to pay for your services when you make them more restricted...

I think I will write a letter regarding this as someone mentioned earlir. For this game in particular I think they are overcharging for this game, especially on the PC, and the DRM limitations are a slap in the face to anyone who spends $50 on this software.
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