EA on Spore DRM

Gamasutra has a report on the ongoing controversy over the digital rights management in Spore, reporting that for a time today the Amazon reviews criticizing the DRM (story) disappeared (they were later returned with an explanation that their removal was an accident). EA responds to the negative reaction to their SecuROM implementation by restating the reasons things are being done the way they are, and statistics about activations of the Spore Creature Creator they say indicate they have accurately gauged the needs of their users by allowing three activations of the game.
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56.
 
No subject
Sep 15, 2008, 10:19
Verno
 
56.
No subject Sep 15, 2008, 10:19
Sep 15, 2008, 10:19
 Verno
 
I think my main problem with the whole justification from EA is they're just tossing out percentages. When did it become ok to leave 1% of your customers behind? You don't piss off your customers, people talk to eachother and it gets back to you. EA is saying "well guys look this only affects 5,000 people" but that 5000 easily becomes 50,000 or 500,000 these days thanks to the Internet. We have a policy at my store that most are probably familiar with - the customer comes first. EA could take a page or two from that.

Playing: Risk of Rain 2, Jedi Fallen Order, Last of Us II
Watching: Tenet, Peninsula, The Pale Door
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55.
 
No subject
Sep 14, 2008, 06:39
55.
No subject Sep 14, 2008, 06:39
Sep 14, 2008, 06:39
 
For me, it's not even a DRM thing per se. I run Linux (and do not dual-boot Windows), so even though Spore plays like a charm under Linux/Wine, I have to use a crack to get past the CD-check which doesn't work in Linux. Thus, they (stupidly, in my book) potentially lose customers like me by using SecuROM.

I understand that they know this and are apparently willing to sacrifice customers like me (at least the two or three who don't know how to use cracks), but given the general futility of using DRM in the first place, what the heck's the point?

For the record, EA, I pirated your game before it was released so I could see whether it ran on my system. When I found it did, I ran out and purchased a copy so I could play online. The nature of the game itself pretty much obviates the need for DRM, since playing with only offline content isn't nearly as interesting.
This comment was edited on Sep 14, 06:47.
54.
 
Re: ???
Sep 14, 2008, 00:16
54.
Re: ??? Sep 14, 2008, 00:16
Sep 14, 2008, 00:16
 
http://www.forbes.com/technology/2008/09/12/spore-drm-piracy-tech-security-cx_ag_mji_0912spore.html?feed=rss_popstories

"DRM can encourage the best customers to behave slightly better," he says. "It will never address the masses of non-customers downloading your product."

I give up. So DRM is all about making your BEST CUSTOMERS behave slightly better? They're AIMING all of the problems and issues associated with DRM at their best customers and expecting a result of only "slightly better"? Count me with the pirates. I've obviously been on the wrong side.

This comment was edited on Sep 14, 00:41.
53.
 
Re: ???
Sep 13, 2008, 22:47
Verno
 
53.
Re: ??? Sep 13, 2008, 22:47
Sep 13, 2008, 22:47
 Verno
 
The sad part is that only 2200 people complained out of the million that will probably buy Spore. That's why EA can keep getting away with it, hardcore forum goers and people who build their own PC are not the mass market.

Playing: Risk of Rain 2, Jedi Fallen Order, Last of Us II
Watching: Tenet, Peninsula, The Pale Door
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52.
 
Re: ???
Sep 13, 2008, 21:54
Kxmode
 
52.
Re: ??? Sep 13, 2008, 21:54
Sep 13, 2008, 21:54
 Kxmode
 
That looks like a bot to me, to be honest. Spore can't possibly be THAT bad.

Why would you assume a bot is doing this? You do know Amazon is one of the largest online retailers right? And of course I would be a fool to say if gamers wanted to make a collective noise in the industry to bring to light the problems with DRM... Amazon would be the best place to do it. But of course you know all this...

-----
http://www.gamemusicjukebox.com/
Game p/reviewer for http://www.gameindustry.com/
DRM needs to die... now
"Hard times create strong men. Strong men create good times. Good times create weak men. And, weak men create hard times." - Those Who Remain by G. Michael Hopf
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51.
 
Re: ???
Sep 13, 2008, 19:19
51.
Re: ??? Sep 13, 2008, 19:19
Sep 13, 2008, 19:19
 
As for the reviews, a bot would only vote, it wouldn't write a review. I doubt there are 2000 negative reviews written?
Actually there are over 2200 reviews for it.

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts." -- Bertrand Russell (I think...)
Avatar 9540
50.
 
Re: ???
Sep 13, 2008, 16:13
50.
Re: ??? Sep 13, 2008, 16:13
Sep 13, 2008, 16:13
 
If it was a bot there'd probably be a lot more negative ratings. I went through and read several of the reviews, and they don't look like bot-work.

Or they noticed the bot fairly quickly and that's why they took it (the ratings) down temporarily?

As for the reviews, a bot would only vote, it wouldn't write a review. I doubt there are 2000 negative reviews written?

Creston

Avatar 15604
49.
 
Re: ???
Sep 13, 2008, 14:47
49.
Re: ??? Sep 13, 2008, 14:47
Sep 13, 2008, 14:47
 
That looks like a bot to me, to be honest. Spore can't possibly be THAT bad.
If it was a bot there'd probably be a lot more negative ratings. I went through and read several of the reviews, and they don't look like bot-work.

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts." -- Bertrand Russell (I think...)
Avatar 9540
48.
 
Re: ???
Sep 13, 2008, 14:35
48.
Re: ??? Sep 13, 2008, 14:35
Sep 13, 2008, 14:35
 
That looks like a bot to me, to be honest. Spore can't possibly be THAT bad.

naw, its awesome.. people are stupid for thinking a 3-install DRM is bad or warrants low ratings

they should get together and sing kumbaya, hand out some pamphlets about it instead
47.
 
Re: List of such games?
Sep 13, 2008, 14:21
47.
Re: List of such games? Sep 13, 2008, 14:21
Sep 13, 2008, 14:21
 
I remember having a Starforce list of games back when companies still supported it. Since I dont want to accidently purchase a game that has a DRM like or similar to Spore, can anyone tell me if there is such a list that is maintained well?
I already know Spore, Sacred 2 and Mass Effect has such DRMs. Any others?


So far only EA is using the 3 activation limit, AFAIK. So any EA game released since June will have it.

Creston

Avatar 15604
46.
 
Re: ???
Sep 13, 2008, 14:16
46.
Re: ??? Sep 13, 2008, 14:16
Sep 13, 2008, 14:16
 
Have you guys seen the Amazon review stats:

5 star: 3% (73)
4 star: 2% (50)
3 star: 0% (21)
2 star: 2% (56)
1 star: 90% (2,016)


That looks like a bot to me, to be honest. Spore can't possibly be THAT bad.

Creston

Avatar 15604
45.
 
Re: No subject
Sep 13, 2008, 12:45
45.
Re: No subject Sep 13, 2008, 12:45
Sep 13, 2008, 12:45
 
I wonder how many of those downloaders bought the game and just wanted a DRM-free game like the pirates enjoy.

I have a sealed copy of Mass Effect but I play the pirate copy because of the damn DRM. I have a feeling your statement can be said for Spore in moderate numbers.

44.
 
Re: No subject
Sep 13, 2008, 12:31
44.
Re: No subject Sep 13, 2008, 12:31
Sep 13, 2008, 12:31
 
Ridiculous.. DRM strikes again.

I for one, won't be buying this game now. My coworker (and fellow gaming nerd) wanted to pick this game up, but I just schooled him in on the DRM issues, so now he's out.
He was on his way to the store to put in his money for Warhammer and asked me about Spore.

43.
 
Re: No subject
Sep 13, 2008, 11:50
43.
Re: No subject Sep 13, 2008, 11:50
Sep 13, 2008, 11:50
 
I wonder how many of those downloaders bought the game and just wanted a DRM-free game like the pirates enjoy.
I suspect a lot of them might be doing the try-before-buy thing, especially after the reviews it's getting. If they like it, they'll probably buy it to get all the additional content and such online. Not sure how many people will actually like it though.

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts." -- Bertrand Russell (I think...)
Avatar 9540
42.
 
Re: No subject
Sep 13, 2008, 11:22
Prez
 
42.
Re: No subject Sep 13, 2008, 11:22
Sep 13, 2008, 11:22
 Prez
 
Already, there is a spore torrent on piratebay that has ~21,000 people downloading it. A complete failure for securom.

I wonder how many of those downloaders bought the game and just wanted a DRM-free game like the pirates enjoy.
“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
Avatar 17185
41.
 
No subject
Sep 13, 2008, 11:14
41.
No subject Sep 13, 2008, 11:14
Sep 13, 2008, 11:14
 
Devs should stop with the rediculous rootkit DRM schemes and stick to cd keys. CD keys are enough to prevent the casual and much more massive sharing between non-geeks while remainging non-intrusive.
There's really nothing you can do at the moment to stop the technologically adept people from pirating. Already, there is a spore torrent on piratebay that has ~21,000 people downloading it. A complete failure for securom.

40.
 
didnt have to pay to get it in
Sep 13, 2008, 07:47
40.
didnt have to pay to get it in Sep 13, 2008, 07:47
Sep 13, 2008, 07:47
 
EA, EA, roly poly EA.. EA, EA, eat them up - yum!
39.
 
No subject
Sep 13, 2008, 07:01
39.
No subject Sep 13, 2008, 07:01
Sep 13, 2008, 07:01
 
It's obvious EA doesn't give a shit about what customers think. The only way things will change (for Spore anyway) is if Will Wright took a stand and sided with the customers and insisted EA remove the DRM. He has enough juice in the industry where if he were to require unfettered access to his games they (EA) would jump like Jack Russell Terriers.
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"Both the “left” and the “right” pretend they have the answer, but they are mere flippers on the same thalidomide baby, and the truth is that neither side has a clue."

- Jim Goad
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38.
 
List of such games?
Sep 13, 2008, 04:32
38.
List of such games? Sep 13, 2008, 04:32
Sep 13, 2008, 04:32
 
I remember having a Starforce list of games back when companies still supported it. Since I dont want to accidently purchase a game that has a DRM like or similar to Spore, can anyone tell me if there is such a list that is maintained well?
I already know Spore, Sacred 2 and Mass Effect has such DRMs. Any others?
I have given up on waiting for BIS to come back to their senses and do a real ArmA 2 successor.
Avatar 12928
37.
 
Re: ???
Sep 13, 2008, 00:01
Kxmode
 
37.
Re: ??? Sep 13, 2008, 00:01
Sep 13, 2008, 00:01
 Kxmode
 
You can install the game on three computers – at your office, at home or for your family.

If I installed Spore in the office my boss would probably fire me.

-----
http://www.gamemusicjukebox.com/
Game p/reviewer for http://www.gameindustry.com/
DRM needs to die... now
"Hard times create strong men. Strong men create good times. Good times create weak men. And, weak men create hard times." - Those Who Remain by G. Michael Hopf
Avatar 18786
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