Xbox 360 RROD Explained

Xbox 360 defects: an inside history of Microsoft’s video game console woes on VentureBeat is an extremely in-depth article by Dean Takahashi looking at the hardware problems on the Xbox 360 that result in the notorious "red ring of death." The article offers a pretty scathing look at Microsoft's approach to the situation, saying they were well aware of hardware issues before launch, but were too intent on beating the competition to the market to address them properly, instead counting on their ability to improve upon the design as they went along, but failing to allocate enough resources to properly do this. This prompts a quote from an anonymous veteran manufacturing executive saying: “Fundamentally, their thinking shows that they are a software company at heart. They put something out and figure they can fix it with the next patch or come up with a bug fix." The article talks about the extent of these hardware problems, and Microsoft's extreme resistance to admitting to the problem, and even now Takahashi says he contacted MS for comment on 35 specific points from the article, and received a statement in reply saying: "This topic has already been covered extensively in the media. This new story repeats old information, and contains rumors and innuendo from anonymous sources, attempting to create a new sensational angle, and is highly irresponsible." Thanks Mike Martinez and Gizmodo.
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10.
 
Re: No subject
Sep 8, 2008, 00:43
10.
Re: No subject Sep 8, 2008, 00:43
Sep 8, 2008, 00:43
 
Saw the story on Kotaku yesterday, followed the links to the full article, and I am tempted to buy the ebook version to read.

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9.
 
No subject
Sep 7, 2008, 20:07
9.
No subject Sep 7, 2008, 20:07
Sep 7, 2008, 20:07
 
There is absolutely no way that Microsoft should have been able to get away with anything less than a product recall to right this for their customers, and it's really sad that they have.

8.
 
Re: Hah!
Sep 7, 2008, 15:59
PHJF
 
8.
Re: Hah! Sep 7, 2008, 15:59
Sep 7, 2008, 15:59
 PHJF
 
My friend's box RROD'd a few days ago, but had an extended warranty with Best Buy... He just took it in and gave it to the guy, who had him just grab a new Elite off the shelf, plus they tacked another two years onto his best buy warranty.

from 20gb to 120gb, not bad.
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7.
 
No subject
Sep 7, 2008, 15:35
7.
No subject Sep 7, 2008, 15:35
Sep 7, 2008, 15:35
 
a big part of this is the difference between the American philosophy of manufacturing v.s. the Japanese philosophy of manufacturing

sony built their machines at a loss, and held them back until the tech was solid

MS cut as many corners as they could to get to market first..

but desperate moves often lead to desperate circumstances
6.
 
Re: No subject
Sep 7, 2008, 15:33
Verno
 
6.
Re: No subject Sep 7, 2008, 15:33
Sep 7, 2008, 15:33
 Verno
 
Thats the thing, no one knows for sure since Microsoft won't talk. The problem is that the 360 actually has 3-4 areas with high failure rates. The disc drives, GPU heatsink being too close to other components and a few others I forget. It makes it hard to really nail down which one is causing the most problems without Microsoft fessing up.

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5.
 
No subject
Sep 7, 2008, 15:18
5.
No subject Sep 7, 2008, 15:18
Sep 7, 2008, 15:18
 
Didn't an ex-employee say not long ago it was cheaply outsourcing the GPU manufacturing that caused the most number of failures?
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4.
 
Re: Hah!
Sep 7, 2008, 14:46
Verno
 
4.
Re: Hah! Sep 7, 2008, 14:46
Sep 7, 2008, 14:46
 Verno
 
They never said publicly what the actual cause of the problems was. The article goes in-depth in trying to track that down through a variety of sources. When the company itself won't talk on the record, sometimes anonymous sources are all you have to go on. Anonymous news sources are still quite an acceptable form of input in mainstream journalism as well.

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3.
 
Re: Hah!
Sep 7, 2008, 14:41
3.
Re: Hah! Sep 7, 2008, 14:41
Sep 7, 2008, 14:41
 
They do have a point tho. Any old retard can write up that shit based on some Internet research. Well, and making up some anonymous quotes is the easiest part of it all.
If this Takahashi clown really wants to impress someone like me he needs to come up with a detailed technical analysis of which components fail why, when, where, how often and how they are inherently flawed but what would be the point even of that? There wouldn't be a point to it at all since Microsoft has already publicly admitted that they have a reliability problem (which is why they extended the warranty costing them north of $1 bn).
It's totally lame, pointless, unnecessary and boring to regurgitate the same old crap over and over again.
2.
 
Re: Hah!
Sep 7, 2008, 14:37
2.
Re: Hah! Sep 7, 2008, 14:37
Sep 7, 2008, 14:37
 
This probably the definitive work on the topic. Dean should get a Pulitzer or something for it.

1.
 
Hah!
Sep 7, 2008, 13:57
Verno
 
1.
Hah! Sep 7, 2008, 13:57
Sep 7, 2008, 13:57
 Verno
 
This topic has already been covered extensively in the media. This new story repeats old information, and contains rumors and innuendo from anonymous sources, attempting to create a new sensational angle, and is highly irresponsible.

Almost as irresponsible as releasing a product known to have multiple hardware deficiencies and prone to failure!

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