The Consumerist has word that owners of The Orange Box are having their
games deactivated if they own a copy intended for a territory other than where
they are located (thanks Mike Martinez and
Digg). The games activated properly, but after about a week,
Steam began
returning "incorrect territory" errors in these cases, surprising many users who
purchased online or even in local stores, unaware their copy was intended for
another region. This is leaving impacted customers in the often difficult
position of seeking refunds for opened software.