BioShock Activations Upped, Widescreen Patch Planned

The Cult of Rapture has word that a couple of BioShock topics that have been getting a lot of attention from the community are being addressed, as they are increasing the number of activations allowed by the SecuROM software from two (story) to five, and are at work on patch to address widescreen issues (story). They are also creating a revocation tool to deactivate a BioShock installation and have given SecuROM more leeway to directly assist customers with activation issues. Finally, they have posted a new technical FAQ covering these and other topics. Word is:
We have been reading and listening to your frustrations over SecuROM, PC activation problems, and technical support issues since BioShock launched on Tuesday, and we've devised a plan to help.

Starting immediately, we will be upping the activation count to a 5 by 5 plan. We will be raising the maximum amount of computers a user can have BioShock installed on simultaneously from 2 to 5, and allowing a user to reinstall BioShock on each of those computers from 3 times to 5 times. Also, we have in the works a revoke tool which you will be able to run on your machine if you want to free up that key and move it to to another computer (this works very much like Steam or iTunes system). We are also working with SecuROM and 2K customer service, so that when you do need to call in support problems, you get answers to your questions faster, without much waiting or being bounced around. SecuROM has been given much more autonomy to help fix your problems quickly and effectively. I am personally sorry for anyone who got bounced around in the past couple days (I even think I contributed to this problem) and we're going to make sure that does not happen in the future.

As for other technical issues, we are bringing on a team of tech support that will be on the 2K forums 24/7 to help people resolve their technical issues. Our QA guys are in the offices and on the forums, too, reproducing issues and looking for workarounds and compiling information that they can put towards making you a patch and updating the knowledge base.

Also, we are aware that our activation server went down last night, stopping some of you from finishing your installs. The server is up and running now and we have corrected the problem that caused that crash.

Finally, we have released a FAQ, which you can view in full below (and will also be posted on the 2K Forums in the Technical Support area) that will help clear up a lot of questions and misinformation that has been floating around about SecuROM and PC activation.

And as for widescreen, we also want to say we completely understand a user's desire to augment their FOV. BioShock is a harrowing experience, but we don't want anyone to feel limited (or motion sick!). So we are in the process of working on an official PC patch to give widescreen PC users a choice to expand their horizontal FOV, and are investigating creating a similar update for the 360.

And finally, I want to personally congratulate Racer_S from the Widescreen Gaming Forums, and his awesome user patch to expand the widescreen FOV in BioShock. I'm currently tracking him down via email, but hopefully, he'll accept my gratitude, and maybe an Nvidia 8800 to boot.

Read the full technical FAQ.
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Aug 26, 2007, 21:29
... Aug 26, 2007, 21:29
Aug 26, 2007, 21:29
 
I am no fan of EA, but that is a sweeping generalization that isn't accurate. EA does still update some of its games even years after release such as the Battlefield series.
So Battlefield is an example of EA providing GOOD support? They still refuse to support widescreen monitors, even though most other games do - Valve offer great widescreen support for even their old games. Battlefield 2 still has bugs that should have been simple to fix and the game is hugely unbalanced.

That is certainly better than what Valve did with its older games when it stopped WON support.
Valve REPLACED WON with Steam - it provides a better service and still gives people access to their games. You CANNOT come in here and say that EA offers good support and then criticise Valve for replacing an older system (with a shit server browser) with Steam with a great server browser and better update support. You're a fucking hypocrite and will use anything and everything to "prove" that Valve are evil and out to destroy the industry.

No, I do it to watch dogs like you chase your tail. And you never cease to disappoint.
So you post shit until no-one will even read your posts and then you start up a new username to do it again... then it's US that are chasing our tails? Nice logic there - I suppose you're a Vulcan in your spare time? Perhaps it's time you grow up and run back to that shemale whore of a mother you have.

I have had EA issue me replacement media and CD keys for older games without nearly the hassle that some other publishers give like Valve.
And you've personally experienced problems with Valve's replacement system or have you just been traulling the web looking for anything that fits your arguement? If you needed a replacement key from Valve you would have been moaning your fucking ass off about how you shouldn't even need one in the first place and yet with EA you use it as a PLUS point... hypocrite. You defend companies everyone here despise, like EA, and then moan about decent companies everyone likes, like Valve. It's interesting how a Bioshock topic jumps out to you as a good place to criticise Valve.

Why do you even post here? All you do is piss people off... do you get some sort of perverted kick out of annoying other people? I just find you funny - you don't actually annoy me because you're just so over-the-top it's hilarious. You'd make a perfect villain in a West End show. NEway, no-one likes you Smiley so why don't you just piss off and have some anal fun with a rusty pole? Oh... and I raped your grandma the other night.

My name is Riley I'm a big cockflap that likes to talk bollocks.
Finally something we agree on.

- - - - - - - - - - - - - -
Founder of the "I Hate Smiley Fitz" society

Remember: Riley has autism. He has trouble communicating, and in an overstimulating
environment, he can get frightened and run away, leaving his parents frantic. - Auburn
"The price of freedom is eternal vigilance."
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