FourPak:
LOL. You have no clue about what you are speaking about do you? Stardock has been around since the OS/2 days (since you probably dont know wtf that is, that means 10+ years), and whats kept them going isn't actually games, its utility software.
Anyway, my personal experiance from my purchase of Gal Civ 2 has been pretty good. I had a minor account problem from a previous stardock purchase and chatted to a guy who fixed it in 5 mins.
And the game itself is very fun. I've never seen ship design done this way. You can literally make your ships look like anything you want, add all sorts of "jewelry" pieces to them and attach weapons to any hardpoint you want.