“The demand for Xbox 360 has been incredible and we are well aware that many gamers are disappointed to have not got their Xbox 360 on day one”
This statement really ought to read, the SUPPLY has been incredible (in a bad way) as only a small percentage of the people willing to go in and buy the system on day one got one.
I can remember when the playstation launched, my local babbages got almost 300 stations to sell. This time around... the local ebgames got 14 xbox 360's. Toys R Us got 4!? So calling demand incredible (in a good way) is idiocy. Your supply is barely enough to satisfy 10% of the people who want it.
And I keep hearing that you're working round the clock making these things, but apparently you are not working round the clock to ship them because since launch day, OVER 2 WEEKS AGO, no store in my area has received ANY additional machines to sell. SO CONGRATS ON WORKING SO HARD.
My Wireless controller is plugged into my Xbox 360.