UC: A World Apart Re-Patched

This Battlecruiser Online Forum Thread has details on the re-issue of the recent version 1.00.07 patch (story) for Universal Combat: A World Apart, though the version number has not been incremented. The update addresses a performance issue with the Starforce copy protection that has popped up since the version 1.00.04 update. The thread outlines how to get the auto-updater to re-update the game.
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Re: No subject
Oct 10, 2005, 06:36
Prez
 
44.
Re: No subject Oct 10, 2005, 06:36
Oct 10, 2005, 06:36
 Prez
 
Spoken like a whipped dog. Anyone who would be fool enough to pay that bastard his hard-earned money after seeing tech supporrt "help" like that is either a fool or a glutton for punishment.

I had a problem with Guild Wars when I first got it. The game would load but could not access the game server. NCSoft's tech support consisted of me emailing them my problem and waiting 24 hours for a reply, which was a canned form response and did not help. So I waited some more. Basically, I had to rely on the community to help me figure out that it was my router having an incorrect port triggering setting that was causing the problem. EA is even worse for tech help, but I still play the Battlefield games. I had a similar bad experience with Dungeon Siege back when it was new. Valve was the worst I've ever seen - I made 3 separate trouble reports concerning HL2 and not one was ever answered. This was back when the audio stuttering bug was rendering the game unplayable for some people.

I guess the point is, I'm used to lousy customer service, and I don't consider it as a factor when buying games. That I have to use the search function in the tech support forum is nothing new - I'm used to having to figure out my own problems, and I consider myself lucky that I'm a bit tech savvy and that the internet is full of helpful information to get me on the right track.

I don't really consider myself a "whipped dog" just because I don't post in the tech support forum. I just don't really think I should have to be yelled at for having problems, so I avoid the issue altogether. If I am foolish for liking UC, or for buying a game knowing I'll be on my own with it, well...ok. I can live with that.

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