People don't have to own the game to have a problem with it. Do you think people have to be alive during a certain historical event to have an oppinion about it? I was/am very interested in your games because A) There really is not any good space exploration games out there, and B) They sound huge. So, how am I supposed to determine if I should spend my money on it? First, I download the demo. Second, I read reviews about it. Third, I go to message boards where people have played it long hours and read what they have to say. I, me!, am your potential customer, and you dare say that nobody has a problem with it? Oh! you put the 'and' clause in there. It is great you are patching, but you must always be looking out for new customers, otherwise there is no growth.
What you need, sir, is a PR department, because here is one example of a lost sale. And remember, where there is one vocal person, there are hundreds more with the same oppinion. I agree with an earlier poster; your hack at patching is inconvience to the paying customer. What you must go through to convience the customer is moot to us, just do it.