Isn't the keybinding pretty much exactly the same as BF1942 or BF:V? As best I could tell they didn't change a thing except a bug fix here and there (like mouse4/5 actually working right). Based on that I'd guess that this is how they want it and you're not going to get a "patch" to fix such a major interface component.
I'm hoping they're working on some patches to the multiplayer server list -- but I'm not holding out much hope. It was crap in BF1942 as well.
As for what they've been doing? My guess is catching up on sleep/family/outside world.