Thank goodness. Michael (assuming you are who you say you are) - how many QA staff do you have working for you? Since you didn't jump down my throat for my post, it's possible you agree with me, and realize that the post wasn't directed AT Ritual, but AT all game companies that don't hire QA. Ultima IX had a QA person, for instance. For that HUGE game, one person, "Binky." Argh, indeed!
I thought the implication you were making was that
all games companies neglected QA totally and just had amateur playtesting. Which I felt was a wee bit unfair to the industy in general (had that been what you meant).
In which case I obviously misunderstood what you said (I sometimes have a tendency to assume the worst on the net), so I'm sorry about that. No offence intended.
(I have to admit my only (very limited) experience with QA was strictly at 3rd-party arms length, although the people who were working there seemed a fairly conscientous lot when it came to bug-fixing. It was a sort of control middleware they were developing, though, so it's a different arena.)
Freespace 2: Lost Souls
http://www.sectorgame.com/aldo/