Yes, video games are an entertainment product, but even toy manufacturers have quality standards they must meet.
Wow. Video games and toys. Not the same thing. Since toys make up a hell of a lot more money than games in its respective industry, there has to be standards so Little Johnny doesn't lacerate himself with the product.
Until video game publishers are held liable by a court and punitively fined for misleading consumers with their shoddy products or until strict consumer protection legislation covering software is enacted, the quality problem is not going to be solved.
So, as a free thinking consumer, I have to let some High Court decide what I can buy? Frankly, I'd rather let free market regulation decide that.