*note*: not defending blizzard, I think they are doing a crappy job especially after all these problems were so obvious towards the end of beta
What boggles my mind is the amount of servers they have. 80 god damn servers. Imagine taking care of 80 servers.
Umm yeah we have this bug we need to investigate on server 65. Oh wait look the boat on server 30 is droppong players into the ocean. Hmmmm we took server 26 out of maintenence and now server 27 is overcrowding.
Must be heaven for the support team.