SOE is losing it's customers to WoW plain and simple. They are doing anything now to get people and bring players back. When I play Counter Strike Source, all I hear people talk about are WoW and some even have their name set to WoW Rules and stuff like that. When you have a game name as a player name in another game, you know it's popular. I don't think Blizzard expected the amount of players that joined and I'm happy for them. They take time with their work and it shows. They commit to their fans, and the fans keep them in buisness because of it. You can say what you want whether Blizzard does all this good stuff just to make money or not, though guess what, if your getting stuff and are happy for it, why the hell would you not want to pay them?
Face your Fears, Live your Dreams, No Fear -Manny Pacquiao