A small dev and you expect a perfect game out of the box when it was pushed by publisher because they ran out of funding?
well, actually, yes we do. When you've made the descision to put your game into the retail channel and slap a price of $49 on it , it doesn't (or shouldn't) matter how big/small the dev team is.
Just the way you decribe the reasoning for its patching shows how fucked up the system has become, as if we should have the gall to expect the game to function the way it is advertised on the box.
Forget that you've ever played a PC game before. You're a 13 yr old kid with his dad in a store and he's going to pick out his birthday present. He sees Soldner and decides, after reading the box, that this is what he wants. He especially likes the idea that its both multiplayer AND single player capable because he doesn't have internet access at the moment. Most of all he likes the idea of making his own maps with the included editor.
he gets home and installs Soldner. Starting up the SP game he eventually gets bummed out because, for reasons he can't fathom, the "bots" dont know how to use the vehicles. Sure, they try to run him down but none of them fire a shot! Also, his system is not much over the minimum specs listed on the box but that shouldnt matter if he turns down the few graphical bells and whistles the game uses, right? The publisher(s) wouldnt stretch the truth about that, would they? Unfortunately the game runs horribly to the point of it being almost unplayable. He's upset but he's still enticed by the editor so he gives that a shot. Funny, though, theres no instructions for it. By trial and error he makes a little progress but he keeps running into an error. Nothing he does fixes it. He doesnt have a net connection currently so he cant go to the official site for help. Not that it would matter, theres nothing there about the issue. To make a long story short he would've had to go to the forums and find that the problem is a critical compressed file that needs to be decompressed using a special app. The strange thing is, the company doesn't have one to download but luckily, one of the CUSTOMERS was able to make one and gladly put it up for download for others to use.
The kid gets fed up and asks his dad if they can return it. They go to the store and guess what?? The store they bought it from doesn't TAKE BACK opened software. Should've bought it somewhere else right? Not really. 99.99% of stores in the US won't do it either. You can bust the disc and say it was like that when you bought it but the most they'll do is give you a fresh steaming copy of the same game. Your other option is to go to a store like Electronics-Boutique where they'll be happy to give you 20 cents on the dollar for a used PC game (if your lucky).
but hey, we're all supposed to fall over ourselves with gratitude that Wings is going to patch the game. we're supposed to read, with a straight face, that the patch is now going through their "QA" department as we type. Ostesibly this is the same "QA" that turned a blind eye to some major bugs in the beta but which we were assured wouldnt make it onto the retail shelves. Well, we know how that went. Some bright soul from Encore announced that they were delaying the game for a month until june 22nd to further polish the game. Several days later the game showed up on European shelves as a buggy mess and further, Plex (Marc Oberman of Wings) writes in the forum that the US build is identical....even though they have a month to implement the patch for it.
I could go on and on with stories like this (hell, I didn't even tough on the horror show that is their online aspect) but you get the gist of what I'm saying. If people continue to "forgive" this kind of work it'll get worse. If you start an ambitious project it is imperitive that you secure enough funding to take it to completion. If you sign on with a publisher you make sure they are in for the long haul. If you end up going way over-budget don't make the public responsible for taking up the slack, its just wrong.
If people can't see this is wrong then maybe its time I took up another hobby.
-Hump
----------------------------------------------------------------------
Currently Playing - Joint Ops, UT2004,
Soldner
----------------------------------------------------------------------
"Both the “left” and the “right” pretend they have the answer, but they are mere flippers on the same thalidomide baby, and the truth is that neither side has a clue."
- Jim Goad