When a company closes it's forums to outsiders and only allows subscribers on board it sounds as though they don't want new customers hearing the negative comments.
Still, maybe after all the patches it is a good game (?) though I still hear enough badmouthing to stay clear
Or some of the bad mouthing could've originated from people who haven't even owned the game. Look at any MMORPG boards, theres always negative bitching.. people don't usually post unless they want to bitch about something or they are roleplaying dorks.
Pretty sure any MMORPG is only worth playing a year after its release with the major exception of DAoC and only because it was mostly bug free.