While the "never bite the hand that feeds you" philosophy applies to Marweas' comment to a degree, if me and all of my buddies talked trash about your mom, and had no idea what they were talking about, you wouldn't appreciate it. He posted his comments NOT as a "PR Comment", but as a "Marweas" comment. I saw so many people posting on the forum saying "I never said anything bad about Eierra, and now I'm personally offended". Well, you know what??? HE WAS NOT TALKING TO YOU, so quit whining.
From a professional perspective, perhaps it wasn't the brightest thing to do -- but do I blame him? No, I think those forumites needed a little wake up call -- Sierra (and Relic, for that matter) is made of people -- and these people DO read forums, DO listen to what their fans have to say, and DO get offended when people talk trash about them when they have no idea how off-base the comments are.
And sometimes, emotions flare...
So if gamers think it's free territory to flame the companies that publish the games they want to play just because "the box art sucks" or "You didn't release a public external beta test", expect to hear 'feedback' about it.
I personally read back a bit before Marweas' comment to see what that thread was all about -- and I think I would have done the same thing... It was evident they had turned their back on Sierra --- so I think it's just as right that one of her son's didn't like the way they were treating his mom, so he packed up his toys and went home.