GameStop Lawsuit

Gamestop.com has details on the settlement of a class-action lawsuit that is punishing them for remarketing games as new after they've been returned. You (or your lawyer) can look over the post to see if you have something coming to you as a result of this action. Thanks GameGossip.
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28.
 
Re: Funny...
Aug 15, 2003, 15:23
28.
Re: Funny... Aug 15, 2003, 15:23
Aug 15, 2003, 15:23
 
If devs/publishers would release STABLE AND UP TO DATE DEMOS then this wouldnt be a problem at all for people like us "hsrdcore" gamers, but for people who walk in, buy a game from the box...yeah. Oh well though.

This comment was edited on Aug 15, 15:23.
27.
 
Re: Funny...
Aug 15, 2003, 05:33
27.
Re: Funny... Aug 15, 2003, 05:33
Aug 15, 2003, 05:33
 
Either way you look at it we're pretty much fucked.

For this great return policy we're paying full price for what might actually be second hand software. I don't care if it's been used for 7 days or less, if I'm not the first person to open that box, it's second hand.

But still, with the industry the way it is and almost everything being junk, we need that return policy. Games cost upwards of $100 Aussie sometimes, and there's absolutely no fucking way I'm going to spend that sort of cash if I can't take it back if I don't like it. Not on your life, buddy.

I can see both sides, but I'd rather keep the return policy...


26.
 
Funny...
Aug 15, 2003, 00:21
26.
Funny... Aug 15, 2003, 00:21
Aug 15, 2003, 00:21
 
I thought EBGames had been doing it for years. The last three times I've purchased games from them, the titles looked like they had been handled by someone eating really greasy pizza. The store employees told me over and over again they were new. Odd thing is, I stoped buying from EBGames and started shopping at Gamestop. Looks like I may have to revise that plan now also.

25.
 
Funny...
Aug 15, 2003, 00:17
25.
Funny... Aug 15, 2003, 00:17
Aug 15, 2003, 00:17
 
I thought EBGames had been doing it for years.

24.
 
Re: No subject
Aug 14, 2003, 22:07
24.
Re: No subject Aug 14, 2003, 22:07
Aug 14, 2003, 22:07
 
No subject Aug 14, 16:17 Miles

So some of you are mad that GameStop would re-sell returned games? Fine, but notice that their return policy has changed as a result of this lawsuit. Under the old policy you could try a new game for seven days, and if you didn't like it you could bring it back and get your money back. So what did you think they were doing with that copy? It's not defective, and if they sell it as used, they just lost money. No matter what you may think, the profit margin on most new games is not that high for the retailer. Maybe $10 in most cases. You sell that returned game as used and you've lost most, if not all, of that profit. So, some idiot sued GameStop for what most, if not all, game retailers were doing with non-defective returns, and now we've lost the return policy. Think of that the next time you buy a crap game and can't take it back.



YOU ,MY FRIEND,HIT THE NAIL ON THE HEAD
WE WILL ALL SUFFER NOW
BUT it might force game devs to make better demos BEFORE game release!!!


23.
 
Re: GameStop Lawsuit = HURT US ALL
Aug 14, 2003, 20:02
23.
Re: GameStop Lawsuit = HURT US ALL Aug 14, 2003, 20:02
Aug 14, 2003, 20:02
 
My opinion is that there is nothing wrong with reselling an open box game "like new" so long as it has everything it's supposed to come with and they make you aware it's been opened before. It should also probably be a little cheaper because eventually they would just have a shelf of open box items for normal price and people would probably go somewhere else to buy. Personally, if I was about to buy a game and saw that it had been opened before I would pick the unopened box because I don't really trust the retailer enough to have properly checked the contents upon return. I mean, people have bought new video cards from places and opened it to find some old 4MB PCI Trident inside, obviously the stores aren't always on the ball.

22.
 
Re: GameStop Lawsuit = HURT US ALL
Aug 14, 2003, 18:31
22.
Re: GameStop Lawsuit = HURT US ALL Aug 14, 2003, 18:31
Aug 14, 2003, 18:31
 
PS: I guess the days of impulse buying is gone. Going to have to wait, read the reviews, download the demos and THEN and ONLY then purchase the game. It's sad really sad.

Yeah, no shit man. Then you have devs/publishers that dont put out demos so you gotta go by reviews...and you know how THAT goes. I base my buying on demos and demos alone. Even if I dont like the HL2 or D3 demo I wont buy them. Deus Ex 2 though....hmm...we will see.

21.
 
GameStop Lawsuit = HURT US ALL
Aug 14, 2003, 17:13
21.
GameStop Lawsuit = HURT US ALL Aug 14, 2003, 17:13
Aug 14, 2003, 17:13
 
This is the primary reason all the game stores are changing thier return policy. This really pisses me off. Many moons ago I used to work for EB. If a customer buys a game and then wants to bring it back:

1) I'm not taking it back for full price unless it's JUST LIKE NEW.

2) I see NOTHING wrong with then packaging that "just like new" software back up and putting back on the shelf for NEW.

That's HOW the stores maintained a GREAT return policy. Now this one #@&^*# person is making a big deal of that (for no reason) and ruining it for everyone. If I was a "sueing type" I'd file a lawsuit against him for loss of a great return policy.

-Chad

PS: I guess the days of impulse buying is gone. Going to have to wait, read the reviews, download the demos and THEN and ONLY then purchase the game. It's sad really sad.

20.
 
Theft and the lawsuit
Aug 14, 2003, 16:35
20.
Theft and the lawsuit Aug 14, 2003, 16:35
Aug 14, 2003, 16:35
 
I've worked in a gamestore that employed three other guys in it, and on a saturday, when everyone was working, we'd find that young kids who didn't have the money to buy the games, would come in and steal the empty BOXES we had out in the racks, eventually forcing us to make copies of the box covers and plastering them on wooden blocks just to show people what we had in stock.
This is how far people will go to steal crap. Stealing empty boxes. This was in the early 90's, when Streetfighter 2 for the Super Famicom was the ultimate top seller, and eventually I just put a sign up that said "Yes, we have Streetfighter II", because the fucking kids would even steal the fucking wooden block with the SF2 pictures on it...

You CANNOT stop all theft, and pretending that people "should just pay attention" is a fucking stupid statement anon. In your argument, every single case of shoplifting in the world is because shop employees don't pay enough attention to their merchandise. Sorry, but that's just bullshit. If there are four employees in a store and 30 customers, and you're some kind of Sherlock Holmes genius who can keep an eye on 4 people at the same time, that's still 14 people you're missing.

Sure, I caught some of those kids when they tried to walk out with those boxes, but on days where I was the only guy working behind the counter, and I was helping a customer out by showing him where to plug all the console's cables into a tv, I didn't have an extra pair of eyes in my head to keep an eye on that kid who was swiping stuff from my shelves.
Heh, I even had one guy, early 20s, come back and demanding that we put the game he had just bought in the box. Now, this was on a pretty calm day, and I remembered seeing the guy in the store, he just had walked around for awhile and then left when I was helping another customer. Apparently the ass had stolen a box (this was before the wooden block era) and thought it was full, then he comes back and dares me to give him the game he had so justifiably stolen. He hightailed it out of there real quick when I picked up the phone and started calling the police.

Obviously some stores are way too lax with their security. Any gamestore that leaves its games in the boxes out on the shelves is practically BEGGING for them to get stolen, even though I think it's a sad indication of just how fucked up this world is getting, and there are some employees in stores that won't speak up if they see someone walking out with loot, simply out of fear. But most shoplifting is simply a matter of numbers. There are more customers than employees, so eventually they'll get spots where nobody is watching them.

As for the lawsuit, that's bullshit too. If a store has a seven day return policy, you can expect that some of their games will have been returned by other people, who've used that policy. And since the product is not defective, the store can't return it to the publisher unless they have some very specific return policy (which I very much doubt, seeing as how pretty much ever game publisher is an unmitigated asshole).
However, I do think gamestop is in the wrong for shrinkwrapping that game and pretending it's never been used before. Some people are just freaky like that. Gamestop should have just given those people a new copy, and when a guy comes along who doesn't care, give him the opened one and a dollar discount. Whole problem solved. *shrug*

Creston

Edit : Math = hard...

This comment was edited on Aug 14, 16:37.
Avatar 15604
19.
 
No subject
Aug 14, 2003, 16:17
19.
No subject Aug 14, 2003, 16:17
Aug 14, 2003, 16:17
 
So some of you are mad that GameStop would re-sell returned games? Fine, but notice that their return policy has changed as a result of this lawsuit. Under the old policy you could try a new game for seven days, and if you didn't like it you could bring it back and get your money back. So what did you think they were doing with that copy? It's not defective, and if they sell it as used, they just lost money. No matter what you may think, the profit margin on most new games is not that high for the retailer. Maybe $10 in most cases. You sell that returned game as used and you've lost most, if not all, of that profit. So, some idiot sued GameStop for what most, if not all, game retailers were doing with non-defective returns, and now we've lost the return policy. Think of that the next time you buy a crap game and can't take it back.

18.
 
Re: EB
Aug 14, 2003, 16:07
18.
Re: EB Aug 14, 2003, 16:07
Aug 14, 2003, 16:07
 
One store.

3 employees.

20 customers.

You do the math.

It REALLY got busy when the theater would let out.

But whatever man, as I said, whatever you have to tell yourself to make you feel like you know something.

I suggest you get some real experience and not this made up crap, though.

Im done with you.


17.
 
Re: EB
Aug 14, 2003, 15:28
17.
Re: EB Aug 14, 2003, 15:28
Aug 14, 2003, 15:28
 
I didn't say no one steals. I said that they were taken care of. Because *someone* kept an eye on them.

16.
 
Re: EB
Aug 14, 2003, 15:10
16.
Re: EB Aug 14, 2003, 15:10
Aug 14, 2003, 15:10
 
Uh...sure man. Whatever you have to tell yourself.

Being someone who actually worked at an EB, I know that you are completely and utterly full of some stank ass shit.

But hey, maybe you live in a magic fantasy fairy land where no one at all steals but thats is not the case in most areas, ESPECIALLY Southern Cali.

Fucking retard anons.

This comment was edited on Aug 14, 15:11.
15.
 
Re: EB
Aug 14, 2003, 14:39
15.
Re: EB Aug 14, 2003, 14:39
Aug 14, 2003, 14:39
 
Well, thank gosh I never worked in an EB, *prior* to the stupid "take the crap out of the boxes" nonsense, caught my fair share of thieves, and while I was employed, didn't experience any product theft when we counted stock because of that!

Cause otherwise you'd look pretty dumb.

14.
 
Re: EB
Aug 14, 2003, 13:55
14.
Re: EB Aug 14, 2003, 13:55
Aug 14, 2003, 13:55
 
Could be solved a lot easier by just not fucking with the product, and doing your job.

You've worked retail right?

-TPFKAS2S
http://www.braglio.org
My spoon is too big!
-TPFKAS2S
Avatar 10139
13.
 
Re: EB
Aug 14, 2003, 13:55
13.
Re: EB Aug 14, 2003, 13:55
Aug 14, 2003, 13:55
 
It means they're either too lazy or don't give a crap to watch people in their stores.

What the fuck ever, cockass.

Your arrogance AND stupidity shine brightly.

Have you ever worked in an EB? They are often in malls.

Have you ever been in a Southern California mall on a friday or saturday night?

Obviously, you havent. When you have a line of just 3-4 people and then 15 other people wondering a very small store area, it is impossible to watch peoples every move. I had a job to do, and that job was, when Im not on the floor, running the register. The only time there was a floor person was on busy nights but they cant watch everyone as they are helping customers out.

People, especially fuckwits such as yourself, need to realize that the EB employee does not make the EB rules, he/she only follows them as best as they can. If EB were to invest money in security tags and door sensors, games wouldnt have to be taken out for security reasons but thats money out of the CEOs bank account put into a good cause, we wouldnt want that now, would we mr big shot suit?


Fucking people need to get a clue.

This comment was edited on Aug 14, 14:01.
12.
 
Just wait...
Aug 14, 2003, 13:52
12.
Just wait... Aug 14, 2003, 13:52
Aug 14, 2003, 13:52
 
it'll get so bad that eventually it'll turn into empty display boxes, or some sort of catalog that you can flip through, choose your selection then talk to a clerk who get's it out of a back room.

But EB is just as guilty of this pratice as well, and every time I purchase anything that has the little clear stickers on the box (you know the ones you have to find something to cut through them), I check it. I check both ends and make sure that my copy is sealed. I mean if I am paying full price for games that I could warez, then dammit I want a unopened copy that is brand spanking new.

But EB again recently had a policy change of no returns on open products.

Avatar 12670
11.
 
Re: EB
Aug 14, 2003, 13:40
11.
Re: EB Aug 14, 2003, 13:40
Aug 14, 2003, 13:40
 
Stupid idiots will always jack the store. That doesn't mean that the response is "let's inconvenience the 99% of honest customers by treating them like they're 4 year olds". The response is "stop the 1%". Duh.

Just because people jack the products, it doesn't mean they *have* to remove the CDs and manuals. It means they're either too lazy or don't give a crap to watch people in their stores. Though considering that the majority of people in those stores are 20 year olds who are only interested in working there so they can get employee discounts and "work with games", that's not surprising.

10.
 
5 percent?!
Aug 14, 2003, 13:28
10.
5 percent?! Aug 14, 2003, 13:28
Aug 14, 2003, 13:28
 
The plaintiff lawyers cost $125,000 to do this case. And then Gamestop's lawyers probably cost around the same. So it's like $300,000 to get 5% off for people. Eh? And don't forget that the majority of people who bought games from these guys in the past 3 years do NOT have their reciept still.

9.
 
Re: EB
Aug 14, 2003, 13:26
9.
Re: EB Aug 14, 2003, 13:26
Aug 14, 2003, 13:26
 
Well, if stupid idiots didn't try to jack the product from the store in the first place, maybe, just maybe, they wouldn't have to remove the CD's and manuals in the first place.

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