Your statement about dehumanizing Arab's by saying they are crazy is blown out of the water by the facts:
Arab / Muslim terrorists flying planes on a suicide run into targets = crazy in the worst possible way in my book.
Whilst I certainly don't mean every Arab is crazy, the one who's perpertrated this crime couldn't have been very sane.
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3) This is a faq about bin Laden: http://www.msnbc.com/news/627355.asp
Notice that it tells anything you might want to know about him...except WHY. Why do they hate the US and its western allies? Do YOU know? How much are the many CIA-assisted coups (influenced by commercial interests) in places like Chile, Saudi Arabia, Iraq, Iran, etc. ever discussed? Or the use of these places as pawns in the game of "containing the communist menace"? It's easier just to dehumanize Arabs and say they're crazy.
Terrorism isn't madness, it's DESPERATION.
I think the only path out of this situation is open dialogue of ALL OF THE ISSUES. The United States and Britain need to acknowledge their middle east role over the past decades and address the griefs of these people. Not spout empty, predictable platitudes about "terror will not stand." Terror will stand as long as people are oppressed.