Pretty much, Shadowlands design and lack of a coherent story line hurt WoW. Hell even I gave up on it till Dragonflight was coming out.
It doesn’t help that it’s competing game is Final Fantasy. The game whose story is its strongest suit. Exactly where WoW is its weakest.
Glad to see they are at minimum, attempting to address it.
Rimmer: “Step up to Red Alert.”
Kryten: “Sir, are you absolutely sure? It does mean changing the bulb.”
ALSO:
https://www.stopkillinggames.com/