If your installer didn't plug in the modem, he didn't finish the job. Just call customer service. That guy will probably get reprimanded or fired. If you have more problems write a "serious" and "business"-like letter through Planet Feedback. It got my friend a free install of digital phone service, and they rewired the entire house for free. He wound up working with the RR President's secretary to make sure it was done.

Don't let yourself get ripped off. Unlike DSL, they can't get a complete test done without hooking it up. If you're talkin about hooking it to your computer/network, unless you have a single box with Win9x, Win2K, or Mac, they won't touch it.

Get a Linksys Cable Router. That simple. You can use a "DMZ" for one ip. This stops any NAT problems. You can also just use port triggers in the new bios that will automatically foward ports when you run some software

Your problem may be where the line is split. It took an extra week to get my cable modem up and running because the signal was being split from inside my apartment...once they ran a second, dedicated line for just the modem in here, it worked fine.

-jason

I just got RR yesterday in Austin and the joker installer wouldn't hook the modem into the notwork, told me I was on my own. I got a little linksys 4 port hub and no combo of using the straight cable with the uplink or crossover with any other ports seems to be working. Tech support must have told the installer what to say because they said the same thing ! Anyone got a clue ? Running win98se with Norton firewall and no proxy.

Congrats Loony on getting your gaming going, I am still just trying to get the network going with this bitch.

Okay, either I did something right in my network settings, or Time Warner fixed something, because everything works great now.

I'm now able to get a full server list from the in-game Counter-Strike browser using the LAN/T1 setting.

...and now I think I'll go play.

-jason

Okay, I've successfully connected to a Counter-Strike server. I found that server browsers work *much* better when I set the connection to ISDN. Thanks for that suggestion.

My network still needs some tweaking, but I'm definitely on the right track.

Oh, and UOTrace shows no substantial packet loss (0% on almost all servers) so that's not a problem.

-jason

You're probably using NAT to give your PC some internal address space.

You can use TCP, since it establishes a connection, and your proxy can tell which connection packets are coming from and fwd them to your PC.

UDP is used by games, and is more of a problem. It is connectionless and broadcast (and therefore more bandwidth-friendly). If you're the only one on your network or only one PC plays games, figure out how to turn port forwarding on and route everything towards the once PC.

I believe this may fix everything, and allow you to keep your proxy.

--david

Loony,

Like someone else said, ditch that "cumbersome" proxy server.. I personally dont care too much for those linksys routers either. Go with a easy IP forwarding setup like WinROUTE. Takes all of 5 minutes to setup, and is nearly bulletproof. Ive got a small'ish (4 PC 1 Laptop) home network, all fueled on coffee and WinROUTE, and its always performed flawlessly for gaming - etc. Each and every box can connect to whatever online game I happen to be playing (Q3A, HL, TreadMarks, OpFlashpoint, list goes on and on) without a single issue.

As far as proxy bitZ go, heres some info I stashed away from a while back, regarding specifically Half-Life and proxy connections (should be useful for just about any UDP based game):

--) Disable the CompuServe and AOL proxy functions. The ports they use conflict with the ports HL uses.

--) Create a mapping with the name Auth Server, TCP, proxy port 7001, IP 209.67.28.140 (or
half-life.east.won.net), outbound port 7001.

--) Create a mapping with the name Auth Server2, TCP, proxy port 7002, IP 209.67.28.140 (or
half-life.east.won.net), outbound port 7002.

--) Create one named WON Server, proxy port 6003, TCP, IP 209.67.28.140 (or half-life.east.won.net),
outbound port 6003.

--) Create one named WON Master, proxy port 27010, UDP, check "bi-directional", IP 209.67.28.140 (or
half-life.east.won.net), outbound port 27010.

At this point, you have mappings for everything but the game servers; You can get a WON authorization,
and you can get the master list of servers showing what games are running, but you CAN'T get into a
game. You need to create a seperate mapping for EACH game server that you want to play on.

--) Get into Gamespy or HL and write down the IP addresses of your favorite servers (good pings, always
running, whatever).

--) Create a new mapping for EACH game server.

--) The first one will look like this. Name "Some Cool Server", proxy port 27015, IP 123.456.789.012 (uh ... I
made that number up :), UDP, bi-directional, outbound port 27015.

--) For the rest of the game servers, you need to increment the "proxy port", like this: Name "Some Other
Game Server", proxy port 27016, IP 123.456.789.012, UDP, Bi-directional, outbound port 27015.

--) Name "Yet Another Game Server", proxy port 27017, IP 123.456.789.012, UDP, Bi-directional, outbound
port 27015.

You get the idea. Each port ON THE PROXY SERVER changes, but the outbound mapping always points
to the "real" port at 27015.

Now to connect to a game, start from the HL console.

--) There's a variable (cl_timeout) that tells Half-Life how long to wait (in milliseconds) for a response from
the server before failing, and it's normally 1/3 of a second. Your connection will usually take longer than
that, and ALWAYS will if the proxy needs to dial, so change the value to make it wait long enough for a dial
and login, maybe 30 seconds (cl_timeout 30000) or 45 seconds (cl_timeout 45000).

--) Now connect to the first server you mapped with "connect your.proxy's.ip.number:27015". Connect to
the second with "connect your.proxy's.ip.number:27016", and so on.

Sorry about the huge post GL to ya

Jason,

Grab UOTrace. Very simple and helpful tool for checking packetloss and ping times.

http://www.blackcastlesoft.com/uotrace/default.asp

--Joe

> Established 1995. Over a tenth of a billion visitors since 1997.

This concept seen on lots and lots of websites really bugs me (sorry to pick on you guys, yes you AREN'T the only one's doing it). Shouldn't this read "Over a tenth of a billion VISITS since 1997?"

I think the problem may be packet loss...can anyone recommend a good utility to check this theory? My desktop & server are both running Windows 2000.

And I like my proxy. It's possibly a bit cumbersome, but I use it as a file server as well, and it does give me complete, rock-solid protection.

As for my neighbor: DTV and RR became available two weeks ago. Within 24 hours I had signed up and had performed a self-install. I had been waiting for this for a loooong time.

...and God with a capital G is referring to a specific entity. I usually use the lowercase, since I'm not speaking in religious terms, just engaging in regular conversation.

-jason

Looni, ditch the proxy. Theoretically that's not going to cause a problem but does anything ever work in a theoretical sense? I agree with several of the previous posts, get yourself a cheap linksys router that'll also give you some protection. You'll notice a big diff and things should be much more solid for you.

The reason I say that is the ISP I work for installs a router at any customer's location if they have two or more systems wanting an IP. We have a few who say "no, I don't want one" and of those there's a couple gamers who call to complain at least once a week. Get a router, you'll be very satisfied. I can get you a model # of one that we usually sell to gamers and they're very happy with it. Just let me know.

You haven't been with it very long in Austin.

*Mail server has many problems. If you use it, ask people to send receipt requested.

*NNTP server sucks

*Performance varies A LOT. Sometimes it decent, but the other day, I had <28.8 performance.

*Service sucks. I called on the 28.8 performance. It went away on it's own, but I'm still waiting for the service guy... A week and counting.

Loony, I know we're neighbors somewhat (I'm on Garfield).
I didnt realize that RR service is now available. How long ago did you do the switch?

under gamespy, I had this problem for a while with @home where it wouldn't refresh under the "cable" settings but started again if I switched to "isdn." You might give that a shot...

You were a theology major dammit! Is this some statement or obscure cry for help?


Does Loonie need a prescription for Zoloft?

I used to have a similar problem when I connected to the internet through a computer I had setup as a proxy. Make sure your proxy isn't filtering any protocols, especially not UDP. Eventually that turned out to be my problem, but I found ditching the proxy and using Internet connection sharing protocol to work much better.
later.

Just had it installed here in austin and it has been great. Games and stuff work fine and download speed is nice.

I know back in Dallas some people would get @home and have no probs while others would get shite performance...so YMMV.

Just for further clarification, the work he did was up the pole in the back yard. I didn't want you to think it was something right at the house.



My e. coli cures cancer!

Oh no kidding?
so it was a wiring problem.... i have the same problem.
cable goes down once a day for like 2-12 hours.

thanks Elwood