Steam Deck Sale Price Refunds?

A post on Reddit indicates customers who purchased Steam Decks immediately prior to them being discounted in the just launched Spring Sale on Steam have been able to successfully petition for refunds. This is unconfirmed, but there are reports from users saying they've received the price difference back as a Steam Wallet credit. Word is:
If you bought a Steam Deck recently just before the 10% off sale, Valve is offering (as an exception) a Steam Wallet credit for the difference in price if you open up a ticket.
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Re: Steam Deck Sale Price Refunds?
Mar 20, 2023, 03:11
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Re: Steam Deck Sale Price Refunds? Mar 20, 2023, 03:11
Mar 20, 2023, 03:11
 
Tom wrote on Mar 19, 2023, 23:43:
First rule of acquisition. That's how I would handle this.
Once you have their money, never give it back!

"A deal is a deal!"
RofA 16
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Re: Steam Deck Sale Price Refunds?
Mar 19, 2023, 23:43
Tom
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Re: Steam Deck Sale Price Refunds? Mar 19, 2023, 23:43
Mar 19, 2023, 23:43
Tom
 
First rule of acquisition. That's how I would handle this.
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Re: Steam Deck Sale Price Refunds?
Mar 19, 2023, 17:38
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Re: Steam Deck Sale Price Refunds? Mar 19, 2023, 17:38
Mar 19, 2023, 17:38
 
from their refunds policy:

We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

It's a great and very user friendly option.
Obviously, this is aimed at software but it doesn't rule out the same for hardware.
I've used the option to refund a game I bought that had a sale 2 days later.
Steam accepted it within minutes.

Funny thing is, they rejected my refunding another game. The situation was different in that I couldn't rebind keys. Seemed (to me) to be a valid reason for a refund...But they knocked me back on that one. The game was Ryse of Rome.

So their refund system can be hit and miss.
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Re: Steam Deck Sale Price Refunds?
Mar 19, 2023, 12:48
Jivaro
 
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Re: Steam Deck Sale Price Refunds? Mar 19, 2023, 12:48
Mar 19, 2023, 12:48
 Jivaro
 
Is last year recent enough?
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