Well known scammy behavior by Earthlink. I have had many clients over the years who used to have Earthlink dialup, along with an email account and once they cancelled dialup, they continued being billed for it and were never switched to a free email account. A lot of them were retirees, but some were small businesses.
"I want AI to do my laundry and dishes so that I can do art and writing, not for AI to do my art and writing so that I can do my laundry and dishes."
- Joanna Maciejewska