New World Beta Bricking 3090 GPUs? [Updated]

A thread on Reddit has reports from gamers who have found their RTX 3090 graphics cards bricked after playing the closed beta of New World, Amazon's upcoming MMORPG. Sorting through them it seems the problem may primarily affect EVGA 3090s. There's no official response to this situation, but it may be wise for 3090 owners to hold off on trying the beta until what's going on is better understood. Unless you want to risk sell your remaining kidney to buy a new 3090. Thanks Windows Central via Simon and OmegaFoRCe. Update: Windows Central now has this follow-up from EVGA on the situation:
An EVGA representative provided the following comment: "At the moment we are dealing with specific problems, if it is a problem really confirmed we will inform and inform you in our EVGA forums on our website." The linked forums contain instances of users discussing New World EVGA RTX 3090 issues.
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41.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 15:34
Kxmode
 
41.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 15:34
Jul 22, 2021, 15:34
 Kxmode
 
"Your pain is our gain."
"What is the most resilient parasite? Bacteria? A virus? An intestinal worm? An idea. Resilient... highly contagious. Once an idea has taken hold of the brain it is almost impossible to eradicate."
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40.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 13:45
40.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 13:45
Jul 22, 2021, 13:45
 
jdreyer wrote on Jul 22, 2021, 13:40:
I think the lesson here is that if you have a EVGA 3090, to stick with games like FTL and Carrion.
Or run the non rtx version of Minecraft at a greatly reduced resolution.
- I refer to it as BC, Before Corona, and AD, After Disaster. -
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39.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 13:40
39.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 13:40
Jul 22, 2021, 13:40
 
I think the lesson here is that if you have a EVGA 3090, to stick with games like FTL and Carrion.
'I am' is reportedly the shortest sentence in the English language. Could it be that 'I do' is the longest sentence? - GC
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38.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 13:15
38.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 13:15
Jul 22, 2021, 13:15
 
We know from Stuxnet that software can indeed destroy hardware.
'I am' is reportedly the shortest sentence in the English language. Could it be that 'I do' is the longest sentence? - GC
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37.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 11:40
37.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 11:40
Jul 22, 2021, 11:40
 
Ah, okay. Watched the JayzTwoCents video, odd situation. It will be interesting to see if it can be isolated to a specific cause. I thought his analogy to car engines was apt and made it easier to think about.

This comment was edited on Jul 22, 2021, 12:08.
“Extinction is the rule. Survival is the exception.” -- Carl Sagan
36.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 11:40
36.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 11:40
Jul 22, 2021, 11:40
 
It's a defect with EVGA's PCB where a sudden surge in power flow can blow out one of the controller chips. It's a known issue they've been dealing with since launch, where you only need to mention the loud popping noise you hear when it happens and they RMA it with no further questions. This just happened to be a big event where lots of people were playing the same game that apparently is pretty good at setting it off.

I don't doubt there are other fringe cases where such a uniquely demanding load is causing problems in other setups for a variety of reasons, but that's the bricking issue as I understand it.
35.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 11:30
35.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 11:30
Jul 22, 2021, 11:30
 
Mr. Tact wrote on Jul 22, 2021, 11:18:
So, the idea here is the card is being used really hard for an extended period? I assume the fan in the card ramped up. Do people expect games to run their 3090 super hard? I mean I guess if it was a "known" thing for it to push even a top level card to the limit. But even in that case, wouldn't you want to monitor the situation and make sure the card didn't overheat? Or am I missing something and the issue is more subtle than that?
No that's not the idea at all.
They're not even in game when it happens and it happens almost instantaneously.
From the main menu screen the frame rates are uncapped and the card can easily do over a thousand FPS. Which in and of itself should not be an issue.
Either the cards safeguards don't have time to kick in or a weak component pops.

Take the time to read comment on the Reddit thread that started it all. Here it is /snip
"I just bricked a 3090 in the main menu after setting my graphics quality to medium and hitting save. Cant believe it."...

You shouldn't have to constantly monitor your hardware. I came to game, not read GPU utilization, core temps, power supply fan speed or voltage on the third rail etc etc etc.
- I refer to it as BC, Before Corona, and AD, After Disaster. -
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34.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 11:18
34.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 11:18
Jul 22, 2021, 11:18
 
So, the idea here is the card is being used really hard for an extended period? I assume the fan in the card ramped up. Do people expect games to run their 3090 super hard? I mean I guess if it was a "known" thing for it to push even a top level card to the limit. But even in that case, wouldn't you want to monitor the situation and make sure the card didn't overheat? Or am I missing something and the issue is more subtle than that?
“Extinction is the rule. Survival is the exception.” -- Carl Sagan
33.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 09:52
33.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 09:52
Jul 22, 2021, 09:52
 
There are so many unanswered questions.
Are any other cards bricking besides 3090's.
Does an xxx card (pick any card) also go full tilt boogie but being built different can handle it.
What are AMD cards experiencing.
Did 3090 manufacturers build cards to Nvidia specs, or did some cheapen out.
- I refer to it as BC, Before Corona, and AD, After Disaster. -
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32.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 09:38
32.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 09:38
Jul 22, 2021, 09:38
 
This is why I stopped playing Star Citizen with my friend... I experienced a really hard crash on one of the builds and it required me to reset my bios- something really bad happened and I'm lucky nothing was damaged. These demanding unfinished games can be dangerous in some cases. I have since setup some monitoring software to alert when cpu/gpu are running unusually (like 16 maxed cpu cores or high temps), but some games I'm still going to avoid in general.
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31.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 09:00
31.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 09:00
Jul 22, 2021, 09:00
 
Igor chimed in, Buildzoid too. Seems like it's a flaw somewhere in either EVGA's design or a flaw that flew under Nvidia's approval process radar.

Jayz2Cents claims he had numerous reports of other GPU models that also have shutdown issues with this game, including AMD's. So he's blaming the game's code. Which imho seems unlikely, there should not be any way to write 3D code to kill a GPU without fracking up the firmware in one way or another.

One New World player also reported it's his SECOND 3090 failure. His first happened during the alpha. Second one he got an OCP failure first, then he tried other games, still working then tried New World again and heard a loud pop and the computer shutdown with the GPU fried.

Still waiting for EVGA or Nvidia to directly acknowledge the issue.

Stay tuned I guess...

This comment was edited on Jul 22, 2021, 09:55.
30.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 01:53
30.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 01:53
Jul 22, 2021, 01:53
 
RedEye9 wrote on Jul 21, 2021, 18:45:
Amazon released a CYA statement
https://forums.newworld.com/t/known-issue-nvidia-rtx-3090-series-100-gpu-usage/126068
Pretty much a “you’re doing it wrong, you should be doing this”. Duh

Yeah, capping a 3090 to 60fps... lol

Maybe something a little more reasonable - say (a few FPS below) your monitors refresh rate?!
29.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 22, 2021, 00:05
29.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 22, 2021, 00:05
Jul 22, 2021, 00:05
 
If anyone’s been saving up for three years to buy a video card , they got in the wrong hobby.

Amazon defends alleged GPU-killing game, but will patch it anyway
Pcworld

But Will Patch it Anyway
Huh
That headline reminds me of my former life. One evening while doing a quarterly pm on a wafer handler I noticed the led was blinking turbo fast. All the others normally blinked about once every 3/4 second but this one was a fast strobe. I mentioned it to the company technician and he said “oh there’s nothing wrong with that but we have a fix we’re testing at the factory.”
If there’s nothing wrong with it then why are you testing fixes.
My guess is that guy now works at Amazon, But in reality I know there are millions more just like him all cloned from the same turd.
- I refer to it as BC, Before Corona, and AD, After Disaster. -
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28.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 22:03
Kxmode
 
28.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 22:03
Jul 21, 2021, 22:03
 Kxmode
 
Imagine saving up for three years, buying the card, and a video game bricks it. 📹💳💥😭💀
"What is the most resilient parasite? Bacteria? A virus? An intestinal worm? An idea. Resilient... highly contagious. Once an idea has taken hold of the brain it is almost impossible to eradicate."
Avatar 18786
27.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 20:50
27.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 20:50
Jul 21, 2021, 20:50
 
EVGA already had issues with 3090s bricking, on release.
Then it seemed to be fixed.

My guess is these are from that batch that had some less than quality components but were holding on, then the game stressed them.
EVGA had many replacements sent out some folks going through 2 or more 3090s until they got a stable one.

It is quite possible for SW to damage HW, but it is a step by step approach normally.

26.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 19:11
26.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 19:11
Jul 21, 2021, 19:11
 
RedEye9 wrote on Jul 21, 2021, 18:45:
Amazon released a CYA statement
https://forums.newworld.com/t/known-issue-nvidia-rtx-3090-series-100-gpu-usage/126068
Pretty much a “you’re doing it wrong, you should be doing this”. Duh

Teaches people who play beta versions without thinking a harsh but valuable and expensive life lesson
Avatar 54727
25.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 18:45
25.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 18:45
Jul 21, 2021, 18:45
 
Amazon released a CYA statement
https://forums.newworld.com/t/known-issue-nvidia-rtx-3090-series-100-gpu-usage/126068
Pretty much a “you’re doing it wrong, you should be doing this”. Duh
- I refer to it as BC, Before Corona, and AD, After Disaster. -
Avatar 58135
24.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 18:38
24.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 18:38
Jul 21, 2021, 18:38
 
Based off of the various things that I've read, it's hard to put the blame solely on one single entity. It sounds more like a perfect clusterfuck of various things coalescing to have this cause and effect. New World's devs should have coded it so that there was a framerate cap at the main menu/queue lobby. I've limited my max framerates -2 to get it working alongside my gsync monitor in the nVidia control panel and MSI Afterburner never showed New World's menu framerates jumping past that. But I noticed that my GPU fans went full blast right away just waiting at the main menus/lobby. I can imagine that someone who doesn't have their framerates capped and waiting up to half an hour in the queue menu would stress the hell out of their GPUs.

The nVidia RTX 3090s are already stretching the max capabilities of that particular GPU architecture and EVGA likes to boost and overclock their cards past the stock rates of the reference boards. So having a game instantly and fully pushing beyond the capabilities on an already tenuously overclocked videocard just sounds like a recipe for disaster.

I fully expect Amazon to implement a framerate cap at the main menu/lobby and I also expect EVGA to replace the 3090s and to release a BIOs update that'll hopefully prevent something like this from happening in other sloppily coded games.
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23.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 17:43
23.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 17:43
Jul 21, 2021, 17:43
 
WaltSee wrote on Jul 21, 2021, 14:49:
I can only imagine the sheer delight EVGA 3090 owners must feel at seeing the card they purchased for $3k-$4k suddenly giving up the ghost after a couple of months.

I imagine they'll be getting brand new cards - and swag packages - overnighted to them. I wouldn't accept anything less or lawsuit time!

"When you're a Jet you're the swinginest thing. Little boy, you're a man, little man, you're a king!"
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22.
 
Re: New World Beta Bricking 3090 GPUs? [Updated]
Jul 21, 2021, 17:24
22.
Re: New World Beta Bricking 3090 GPUs? [Updated] Jul 21, 2021, 17:24
Jul 21, 2021, 17:24
 
theglaze wrote on Jul 21, 2021, 16:41:
RedEye9 wrote on Jul 21, 2021, 15:57:
Saboth wrote on Jul 21, 2021, 15:30:
RedEye9 wrote on Jul 21, 2021, 13:43:
Still calling bullshit.
There’s less than 60 posts in the EVGA forum and less than 25% of those are people saying their card died.
I would expect hundreds of posts with half the people complaining their card died if it was a real issue. Oh well, time will tell.
If anything EVGA might, I repeat might, have a 3090 issue. And I doubt it’s a this game only issue.

I doubt there are hundreds of people with EVGA 3090s playing Amazon's MMO.
https://steamdb.info/app/1205550/graphs/
187 thousand players at this moment. 100’s of them running 3090’s is not wholly unrealistic.

Steam hardware survey reveals 0.35% owning a 3090, so there may be +600 gamers using it to play New World.... probably higher considering the game requires at least a GTX 670.

Then next month that number will be 0.00% hehe
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